Came here with my friend for a relaxing day and that's what we got .we dud the gym first then swimming then the spas .Last of all was the spa treatment that was amazing the ladies were very good . Hopefully going back when the refurbishment have been done to see what it looks like.
Had A spa day today as Xmas present from daughter.Thought the place looked tatty. In need of some cleaning. Decor bit dated. Felt not a great Spa place Staff lovely cannot fault. Spa treatments very good. Swimming pool too cold due to break down. Would go back for treatments but not for The facilities.
Staff are very good, Lianna in reception is very proactive and provides excellent customer service. Simeon took the time to show me around and answered all questions with confidence. Both staff went beyond what I would have expected. Classes are run very professionally.
Stopped going after 1st month because toilet was blocked still had pee in it not clean. No locks on shower doors. No where to hang towel in mens shower cubicles or trucks. My sister joined too and said the ladies showers had locks on doors and were clean. Not acceptable just because it was mens. Member spoke to me badly on 2 nd time i went saying i wasn't allowed to walk in changing room with wet feet, but how can i get dry fully in shower with no locks. Put me off going. Me and my sister cancelled straight away in writing but still had to pay another month which is 48.00. Very dissapointed.
First trip after buying spa day on wowcher. VERY FRIENDLY STAFF. They went above and beyond from reception greated by such a wonderful lady (Can't for the life of me remember her name) then was shown by lovely young man. Information was great will definitely be coming back for more treatments very soon.
Bannatyne Health Club & Spa Humberston is a UK Gym based in Humberston, Yorkshire and the Humber. Bannatyne Health Club & Spa Humberston is located at Humberston Ave, Humberston, Grimsby DN36 4SX, UK.
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